350 employees
6 Offices
Tampa, FL

“Prince Contracting has had a long standing relationship with SatoriQuest.  As a high profile contracting company, we rely heavily on our ability to communicate effectively.  When it came time to replace our aging phone system, we wanted the next generation platform that allowed us to reduce our costs, connect our entire operation, and layer on additional capability.  SatoriQuest more than delivered.  With the solution they provided, we now have all of our offices on the same platform, and our point of communication is better integrated into our work flow.  In addition to our voice system, SatoriQuest has also implemented corporate Instant Messaging¸ Application Sharing, Video Conferencing, and E-mail Archiving.  It all works together cohesively, making our organization more efficient and dramatically reducing our communications costs.  Ongoing we continue to rely on SatoriQuest to meet our business challenges with network and communications solutions.  SatoriQuest not only technically delivers, but clearly advances our company objectives.” John Watson, President, Prince Contracting

160 Employees

Sarasota, FL

“Our aging Siemens phone system was both out of date and continually giving us problems that couldn’t be tracked down. We went looking for two things:

• One, a new phone system that would meet our current needs and provide new robust functionality for our internal, off-site and mobile resources.
• Two, a partner that would support our whole system instead of pointing fingers at other vendors.

We evaluated systems from many different providers including Avaya, Cisco and many others. Everybody brought us the same thing; plain old phone systems and bureaucratic support policies. In some cases the main selling point seemed to be that the available handset was the same one used on the show 24. Then SartoriQuest brought us a communications management solution from Interactive Intelligence Inc. that was hardware independent, built for growth and provided powerful management features for our employees, particularly our mobile workforce.

From the partner side, SatoriQuest showed us they clearly understood the communications industry and how to translate that into real changes for us at Miles Media.  We weren’t left with the feeling like they were just another vendor looking to dump handsets on our desk and leave.  They lead us through the process of evaluating different provisioning options, network assessment, and most importantly remapping our communications flow.  Their end-user training was strong, and they effectively managed the project and go-live process.  We consider the Interactive Intelligence platform a strategic asset for our company, and we consider SatoriQuest a valued partner.  SatoriQuest and Interactive Intelligence have our highest recommendation.” C.A. Clark, Vice President, Miles Media